The Service by GoFair throughout the whole process of searching for a suitable hotel and reserving the rooms was excellent whilst still maintaining some flexibility with room bookings. The Novotel Birmingham Airport Hotel was comfortable and quiet, breakfast was very good, the only downside was the parking whereby a ticket was obtained from reception, bags off loaded and then the car had to be taken to the car park. This was just a little too much after a long day at the exhibition. Overall though very happy with the Hotel and Service. Many thanks to the team.