F. A. Q.

Frequently Asked Questions about Go Fair Services

How do our Go Fair services work?

In order to take advantage of our Go Fair services, all you need to do is to send us a request by filling out our online hotel reservation form or contact us over the phone or by email. Once you fill out the form, one of our reservation agents will contact you within the hour with a list containing all suitable hotel accommodation options. To make our service more efficient, we ask you to fill as many details as possible in your reservation form so we can make sure that the offers we provide are exactly what you’re looking in your accommodation.

How much will our services cost me?

Go Fair does not charge its clients any fees. Also, there are no hidden or additional charges applicable. What you see as a final place is what you get.

How can I cancel or amend my booking?

In order to be more flexible and fulfil all the requirements of our clients, we can arrange cancellations of and amendments to hotel room reservations upon client request. For more information about Go Fair’s Cancelation Policy please refer to our Terms and Conditions – the Amendments and Cancelations section.

When do I get my booking confirmation?

All hotel booking confirmations are issued and sent once your payment is confirmed. You’ll receive a hotel voucher in your inbox which you need to print out and present at the hotel reception during check-in.

How can an airport pick-up be organized for me?

Since we already offer private airport pick-ups to our clients as a part of our service, all you have to do is to request this service to be included in you travel package.

What does my travel package include apart from booking a hotel room?

In addition to your hotel rooms’ reservation, Go Fair ltd offers you a variety of services from private airport pick-ups to rent-a-car and, exhibition stands and conference rooms. All this can be included into your travel package upon further request.

How are the payments for my booking arranged and do I pay the hotel directly?

Once the hotel room is booked through Go Fair, full price for said booking is paid to us. We are the ones responsible for settling the payments to the hotel on your behalf.

Are there any additional amounts that should be paid at the hotel reception on check-in?

All the payments related to the hotel reservation are settled in advance before your arrival and there are no any additional payments that should be made at the reception on check-in except in the cases where you order services which are not included in the travel package as arranged by Go Fair. We kindly ask you to inform us if you’re being asked to pay any kind of amounts at the hotel reception and that the reason for this payment is related to your hotel room booking.

How can payments be arranged?

For the convenience of our clients, our payments department offers various payment options and instant confirmation once the amount is received. After payment is settled we will provide you with the hotel voucher for your reservation and a detailed invoice.

What are my advantages using Go Fair?

Arranging your hotel reservation with Go Fair saves you a lot of money and offers you the flexibility to choose from numerous travel packages and service combinations. Being partners with some of the biggest international hotel accommodation providers around the world allows us to offer our clients preferential rates and higher quality.