Sorry for the late reply, everything was fine mate. Thanks a lot for your help, I look forward to 2018!!
Colin Falzon Ta’ Falzon Landrovers Ltd.
Many thanks to Mr Tom Parker from GoFair throughout the whole process of searching for a suitable hotel. The hotel is located perfectly good- just 10 minutes walking up to the Messe, or several minutes by train. The interior layouts are also very good. The rooms are spacious, comfortable bed, shower room etc...A good room service. The only minus there is extremely poor breakfast that really should be improved.
thank you again for your care and professionalism. For sure I'll address only to you for all future events as well. As for the hotel - it is located very good, the interior layouts are also very good. The only minus there is extremely poor breakfast. Last time in Arosa Hotel, and even in Crown hotel they were much better, being at the same time enough plain.
Thank you again for your help!
The Service by GoFair throughout the whole process of searching for a suitable hotel and reserving the rooms was excellent whilst still maintaining some flexibility with room bookings. The Novotel Birmingham Airport Hotel was comfortable and quiet, breakfast was very good, the only downside was the parking whereby a ticket was obtained from reception, bags off loaded and then the car had to be taken to the car park. This was just a little too much after a long day at the exhibition. Overall though very happy with the Hotel and Service. Many thanks to the team.
One of my colleagues tried to check in after 11pm using the self-service system it found is booking, asked him to enter my address, and then when pressed to confirm it said it couldn’t process my check-in. This happened to another colleague arriving late due to flight delays -the system is unreliable/faulty, which is a particular issue when the check-in desk is unmanned. Both had to use the hotel's emergency number. Overall the hotel was clean and service was ok.
Sorry for my late reply. Thank you very much for your service. We were glad about Novotel Birmingham Airport. We will get in touch with you whenever we need help.
Wishing you a great day.
The average opinion of our people was: The rooms were really o.k., good bed, enough space etc., and there was an easy access to the public transportation. What they did not like was the poor breakfast. Further two of them noticed empty bottles on the room at their arrival, that have not been removed during their whole stay. That's no good room service.
our team spent 5 days in Hotel Relexa in Ratingen - Duesseldorf for Tube exhibition. The Hotel was very good and not so far from exhibition. It was a real pleasure to work with you and your team, your assistance has always been punctual and I really appreciated your good work.