Our Clients Feedback Post your comment

Irina Dvornina /AROMCOM SRL

Dear Tom,

thank you again for your care and professionalism. For sure I'll address only to you for all future events as well. As for the hotel - it is located very good, the interior layouts are also very good. The only minus there is extremely poor breakfast. Last time in Arosa Hotel, and even in Crown hotel they were much better, being at the same time enough plain.

Thank you again for your help!



Jacqui Thomas /MSE Hiller

The Service by GoFair throughout the whole process of searching for a suitable hotel and reserving the rooms was excellent whilst still maintaining some flexibility with room bookings. The Novotel Birmingham Airport Hotel was comfortable and quiet, breakfast was very good, the only downside was the parking whereby a ticket was obtained from reception, bags off loaded and then the car had to be taken to the car park. This was just a little too much after a long day at the exhibition. Overall though very happy with the Hotel and Service. Many thanks to the team.

Julie /Smithers Pira
DRUPA 2016

One of my colleagues tried to check in after 11pm using the self-service system it found is booking, asked him to enter my address, and then when pressed to confirm it said it couldn’t process my check-in. This happened to another colleague arriving late due to flight delays -the system is unreliable/faulty, which is a particular issue when the check-in desk is unmanned. Both had to use the hotel's emergency number. Overall the hotel was clean and service was ok.

Pınar Üşümez /AKKO MAKINA

Dear Tom,

Sorry for my late reply. Thank you very much for your service. We were glad about Novotel Birmingham Airport. We will get in touch with you whenever we need help.

Wishing you a great day.

M.Kramer /Kueper GmbH & Co. KG
BAUMA 2016


The average opinion of our people was: The rooms were really o.k., good bed, enough space etc., and there was an easy access to the public transportation. What they did not like was the poor breakfast. Further two of them noticed empty bottles on the room at their arrival, that have not been removed during their whole stay. That's no good room service.

Mark was very helpful and always there for us which was very appreciated! Even if the hotel wasn't the best one, it was close to the show: we could walk from there.

TUBE 2016

Dear Tom,

our team spent 5 days in Hotel Relexa in Ratingen - Duesseldorf for Tube exhibition. The Hotel was very good and not so far from exhibition. It was a real pleasure to work with you and your team, your assistance has always been punctual and I really appreciated your good work.

Thank you.


Rossella Limosani /Gruppo ROLD S.p.A.

Hi Mark,

how are you? I would like to give a feedback to you: everything went well and our staying was perfect! Thank you very much for your cooperation.

Kind Regards 

Mario Tschunke /Advancis Middle East GmbH

Dear Tom,

Thank you for your follow up. The entire team was very happy with the hotel and their staff. We had a fantastic time. Please consider this hotel for the InterSec 2017, too.


Mario Tschunke Director of Operations


Thank you for all your support. It has been a great pleasure working with you! Our team spent one week in Swissotel in Dusseldorf/Neuss for MEDICA 2015. Service, rooms, assistance really outstanding. Mark always response to our requests on time. Go fair will be the reference for coming exhibition.

Thank you 

Post your comment