Book a Hotel for

Dear Tess,

the hotel was in general appreciated for: -Cleaning, position (very close to fair) and shuttle service to airport, very kind staff, not noisy. It should be improved for: -Restaurant: poor choice and quality (but take into consideration that we are Italian…) -Room equipments (only 2 small towels, no bath towels available), no extra soap, no balm, body cream -Wireless : it should be upgraded. A last consideration: thank you again for the shuttle service: very good, very serious society and very kind boss.

Best regards

One of my colleagues tried to check in after 11pm using the self-service system it found is booking, asked him to enter my address, and then when pressed to confirm it said it couldn’t process my check-in. This happened to another colleague arriving late due to flight delays -the system is unreliable/faulty, which is a particular issue when the check-in desk is unmanned. Both had to use the hotel's emergency number. Overall the hotel was clean and service was ok.

Many thanks to Mr Tom Parker from GoFair throughout the whole process of searching for a suitable hotel. The hotel is located perfectly good- just 10 minutes walking up to the Messe, or several minutes by train. The interior layouts are also very good. The rooms are spacious, comfortable bed, shower room etc...A good room service. The only minus there is extremely poor breakfast that really should be improved. 

Hi Megan,

Everything was as expected, thanks.

KR Morten

Dear Mark, Sorry to reply this late! I have just got back to Taiwan after this long business trip – the K was very successful and thank you for asking. I would love to take a while to give you mine, and my Teammates’ feedback about the accommodation. Overall impression: Very good value for money! Pros: 1. Great location – it took 2 minutes to walk to the metro station and then 20 more minutes on the train to get to the fair. 2. Lots of restaurants and shops around – very convenient! 3. Rooms were big and clean, and we had plenty of space for our suitcases. 4. Comfortable beds, central heating and big bathrooms. 5. We will definitely consider it for the next K! it fulfilled most of our requirements! Having said all that I know you would like to know about the cons. I do not try to attack you, as you don’t run the hotel, but for your reference and future customers you should be aware of the down side of the hotel; 1. There was no internet connection in the rooms – I think it was the biggest problem for us, as we had to receive emails and work in the lobby – the only place with the internet connection. You must know that the lobby was in a different building across the street! So this was not what I had in mind when ordering the rooms – Wi-Fi connection in the room is the most important thing when searching hotels for myself and my Team. The lobby was also a bar and a restaurant at the same time so it was inconvenient for us and other patrons to work there. The staff of the hotel did nothing upon my request to fix the connection in at least some of our rooms. 2. Great location – unfortunately it comes with a price – the area was busy and loud every night and for the whole night, the windows didn’t block all of the noise of breaking glass and drunken singing. As I said at the beginning it was good value for money, and we would still chose this one! Knowing it was loud and there was no internet would not stop us from ordering it, but it would give us heads up and chance to mentally prepare. I hope my feedback was helpful and you will communicate with the hotel the need for Wi-Fi.

Thank you! Best Regards, Emma TRACZ Regional Manager

Dear Tess,

I am not sure that we will attend this exhibition. However, I will let you know if we are. We were quite satisfied with our stay and everything was OK.

Med vennlig hilsen,

Best regards Anette Isabella Bergaas Marketing Coordinator

Thank you ! And as for your feed back, aI can only say, quick and good service, and I will surely use your services again.

Kind regards,

Helga

NATAS Export Manager Maison BEYERMAN 

Hello Brian,

Thank you for sending through all the information. I also just want to commend both you and Megan on excellent service! Thank you for taking the time to research available accommodation within our budget, you are an example of what customer service should be. Well Done! BST will definitely use your services again in future and I will personally recommend you to anyone willing to listen. Please can I ask you to pass on my message to your management team?

Best Wishes,

Charmaine Venter