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Thanks a lot for everything, we are satisfied with the service provided by you. Location was suitable in the centre of Dortmund City, and hotel was very comfortable, clean, and friendly employees.
I am glad to use your service year by year .

Dear Tom,

Many thanks for your patience and support while we drew together all the spekars for our conference with their checking-in and checking-out dates. Everything went off exactly as planned and everyone was very happy with the hotel you recommended.

Thanks again,

Roger

One of my colleagues tried to check in after 11pm using the self-service system it found is booking, asked him to enter my address, and then when pressed to confirm it said it couldn’t process my check-in. This happened to another colleague arriving late due to flight delays -the system is unreliable/faulty, which is a particular issue when the check-in desk is unmanned. Both had to use the hotel's emergency number. Overall the hotel was clean and service was ok.

Dear Megan

I would like to send you my special thanks for your efforts. Not faced any problem and nice hotel. Thank you again!

Best regards,

Fahrettin Unal

Oh! Yes! The event went perfect for us. The hotel was great. I have always stayed in this hotel and everything went very well as usual. Thank you very much for calling.

Everything perfect. Thanks for your service

Thanks Tom.

The reservations were fulfilled properly, and the hotel was excellent with one exception: no shower curtain/door in the bathroom made for difficult showering. Our next trip to Europe is for wire 2016, www.wire.de, in Dusseldorf, Germany.

Best regards,

Mike McNulty 

Dear Tom,

Thanks for your e-mail. I would have contacted you in any case to thank you for finding the hotel. The Grand Hotel Mussmann was excellent in every respect. The location was convenient for the tram and the bedrooms were quiet, even with the window left open at night. The rooms were spacious, spotlessly clean, light, and tastefully decorated. For me, the combination of tiled and wooden floors was a bonus, much preferred to carpets. There was a conveniently-placed large desk on which to work by the window and WI-FI available free of charge. The breakfast was very good and the staff friendly and helpful. Marks – 10 out of 10! We would like to stay in this hotel the next time we attend the Hannover Show in April 2017; (we exhibit there on alternate years). Many thanks to you for finding just the right hotel for us. I would recommend your service to others without hesitation.

Kind regards,

Janet Dixon